Our live chat service allows all clients of autonet insurance to connect to our experienced customer service agents in real time, enabling them to discuss their insurance policies. Making sure our customers can keep in touch is very important to us, which is why we have introduced the live chat service as another communication tool.
The system is extremely user friendly and also time efficient. All you need to do is simply enter your name and reference number to connect to one of our agents. Once connected, you are free to ask the team anything you like with regards to your insurance policy.
You can also use the service to upload insurance documentation that we may request from you including no claims bonus or driving licence documentation. This will speed up the administration process and ensure that your insurance policy is up to date on our system.
Live chat is completely secure and will enable you to get the answers you need straight away. We do not charge our customers to use the service and we aim to answer your query immediately.
Please feel free to click on the orange ‘live chat’ button at the top of the screen and start using the system today.
Customer Service Enquiries
Monday - Friday: 8am – 7pm
Saturday: 9am – 5.30pm
Monday - Friday: 9am – 5.30pm
Saturday: 9am – 1pm
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