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changing my policy

Use our live chat service to ask questions about and make changes to your policy.

The system is extremely user friendly and also time efficient. Enter your name and reference number to connect to one of our agents. Once connected, you are free to ask the team anything you like with regards to your insurance policy.

If you allow Autonet to use your card details which we have on file then you may make a payment via live chat - if you need to give your card details then this will have to be done via a phone call to our Customer Service Team.








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